Go Epsom, the Business Improvement District is pleased to announce that it is making online Conflict Resolution training available to BID levy payers with immediate effect, the course is CPD accredited and will be free of charge to BID members.
The training course, which can be taken anywhere at any time is being provided by iHasco, a long established, leading training provider.
Karen Pengelly, BID Manager at Go Epsom commented: “We sympathise with retail and hospitality workers who are unable to work from home and work in public facing roles, they are expected to enforce legislation and guidance on mask wearing and social distancing. This can be difficult for them, whilst the vast majority of individuals are compliant and respectful of others, there is a small minority who seem to think that they are immune to laws and Covid 19. This course is all about gaining an understanding into how to de-escalate a situation. Anything we can do to ensure that Epsom remains a safe destination for everybody is a priority for the BID.”
All BID member businesses will be provided with links to access the course, any queries can be directed to the BID by email to firstname.lastname@example.org